Ghatal Co-Operative Agriculture & Rural Development Bank

Privacy Policy

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Privacy Policy

At Ghatal Co-operative Agriculture & Rural Development Bank (CARD Bank), we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our services.

1. General Information Collection

We collect information when you visit our site, register an account, or interact with our services. This data is used to improve your experience, provide our services, and ensure the functionality of our platform. We do not share your information without consent unless required by law.

2. Payment Information

When you make payments through our website, we partner with secure third-party payment processors to handle your transactions. While we do not store sensitive payment data (e.g., credit card numbers), the payment gateway provider will collect and process the necessary financial information to complete your payment.

The third-party payment processor complies with industry-standard security measures, including PCI-DSS (Payment Card Industry Data Security Standard) compliance, ensuring that your payment details are encrypted and protected throughout the transaction. For more information about how the payment gateway processes and protects your data, please refer to their respective privacy policies.

3. How We Use Your Payment Information

We use payment-related data solely for the purpose of processing your transactions, ensuring the security of the payment process, and providing customer support related to payments. We may share transaction data with the payment gateway to prevent fraud and resolve payment-related issues, if any.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure server infrastructure. Although we take steps to protect your data, no system can guarantee 100% security, so please ensure that you protect your passwords and access credentials.

5. Data Retention

Your personal data will only be retained for as long as necessary to fulfill the purposes for which it was collected, including any legal or accounting requirements. Once this period has expired, we will securely delete or anonymize your information in accordance with our data retention policies.

6. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following cases:

  1. To third-party service providers, such as payment gateways, in order to provide the services requested by you.
  2. In response to lawful requests by public authorities, including meeting national security or law enforcement requirements.
  3. To protect our legal rights or to prevent fraud.

7. Use of Cookies

Our website uses cookies to enhance your user experience. These cookies track user preferences and provide insights into website performance. By using our site, you consent to the use of cookies.

8. User Rights

You have the right to access, correct, or delete your personal data that we hold. If you wish to make any changes or request the deletion of your information, you can contact our support team at ghatalcardb@gmail.com.

9. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions or concerns regarding our Privacy Policy, please feel free to reach out to us at:

  1. Email: ghatalcardb@gmail.com
  2. Phone: 03225-295261
  3. Address: Ghatal, West Midnapore, West Bengal, India